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Hotel Receptionist
Professional Profile
The Hotel Receptionist is the professional who provides reception service in a hotel unit. The professional must be in possession of an initial Vocational Qualification Training Certificate - Level 4
Provide reception service in a hotel or similar establishment;
Attend, welcome and support customers, before, during and at the end of their stay, according to the general planning of the establishment;
Develop and ensure the delivery of services, if necessary, using a foreign language.
The hotel receptionist has the following duties: